Size Chart
Small: 25”-30” Medium: 30”-35” Large: 35”-40” XL: 40”-45” 2XL: 45” - 55”
Last updated: July 28, 2020 09:34
Can I mix and match different colors and sizes for my order?
Yes! You can mix and match different colors and sizes of the belt straps. At the end of the campaign, you will receive a link in your e-mail, where you can select your belt sizes, strap colors, and add additional accessories (buckles, belts, Xpand Laces) to your order.
Last updated: July 28, 2020 09:34
How do I select the color and size of the belt strap?
At the end of the campaign, you will receive a link in your e-mail, where you can choose your belt sizes, belt strap colors, and add any additional accessories (buckles, belts, Xpand Laces) to your order. You can mix and match different colors and sizes of the strap for your order.
Last updated: July 28, 2020 09:34
Do you ship worldwide?
The Urban belt ships worldwide. Each order comes with FREE worldwide shipping!
Last updated: July 27, 2020 11:17
How wide is the belt strap?
The width of the belt strap is 30 mm (1.2 inches). The length of the strap varies depending on the size selected. See our sizing chart for more information on the length.
Last updated: July 27, 2020 11:17
What are the dimensions of the buckle?
The buckle measures 40 mm (1.5 inches) in height and 70 mm (2.75 inches) in length.
Last updated: July 27, 2020 11:17
What is the material of the belt strap?
The belt strap is made from premium zero-memory elastic, meaning the fabric won’t sag or lose its tension with wear.
Last updated: July 27, 2020 11:17
What is the material of the belt buckle?
The buckle is made from a premium durable plastic called PA66 GF30, which is extremely durable, water-resistant and includes UV protection.
Last updated: July 27, 2020 11:17
Do you offer any money-back guarantees?
Yes - we offer a 90 day money back guarantee on all orders. If you are not satisfied with your order for any reason, you will receive a full refund.
Last updated: July 27, 2020 11:17
Which size would work best for me if I am right in between two sizes?
We recommend going for the smaller size as the elastic will stretch. Going for the bigger size will leave you with more excess. For example if you are a 35 waist, we would suggest the medium size (30-35) for a perfect fit.
Last updated: July 27, 2020 11:17
Can I put the belt strap in the washing machine and dryer?
We suggest machine washing on a low temperature and leaving out to air dry to avoid shrinking the fabric.
Last updated: July 27, 2020 11:17
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.